AltaProud Program
Your loyalty, now better rewarded.
AltaProud was created to reward, automatically and on a regular basis, our most loyal participants. Your satisfaction is our priority: our new program will give you access to some new and exclusive advantages.
Opt for winning behaviors and collect AltaPoints. Once you’ve collected enough points, you will be given the status of Savvy or Expert ambassador with access to exclusive privileges.
AltaProud Ambassadors and their Privileges
To become a AltaProud ambassador, you need to meet two criteria :
Reach a minimum number of points
To have done a study in the past three months
10,000
points
18,000
points
The Savvy Ambassador
10,000 pointsand to have done a study in the past three months
- On-study reserved spots*
- Exclusive access to AltaProud studies
The Expert Ambassador
18,000 pointsand to have done a study in the past three months
- On-study reserved spots *
- Priority phone line, accessible through a code, it will moves calls to the front of the line
- Dedicated screening nurse which will allow to complete the screening process for standard studies in less than 90 minutes **
- First and second medical exams in one visit ***
- Guaranteed parking with online reservation
- Exclusive access to AltaProud studies
- The option to bring a friend with you on-study****
The AltaProud Program in 4 steps
Register for a study
and start collecting points.
Opt for winning behaviors
to receive AltaPoints at every step of your study.
Earn AltaPoints
online, during the screening process or by phone.
Gain access to special privileges
and enjoy an enhanced experience.
Converting Winning Behaviors into AltaPoints
Below is a list of winning behaviours that will help you attain an Ambassador status.
300300 Points Winning Behavior
- Offer to be a replacement participant (a stand-by or an extra)
200200 Points Winning Behavior
- Access the Participant Lounge and book your medical exam
100100 Points Winning Behaviors
- Be there for your scheduled medical appointment 1
- Be there for your scheduled medical appointment 2
- Refer a participant with a specific condition, such as diabetes
5050 Points Winning Behaviors
- Arrive on-time to your medical appointment 1
- Arrive on-time to your medical appointment 2
- Be there for your study period
- Be there for your return or follow-up visit (or your call)
- Arrive on-time for your study period
- Arrive on-time for your return or follow-up visit (or your call)
- Complete a study
- Refer a participant
2020 Points Winning Behaviors
- Request access to the Participant Lounge
- Let us know if you can no longer participate in your study
1010 Points Winning Behaviors
- Advise us of a medical exam cancellation
- Let us know if you will arrive late for your medical exam
- Let us know if you will arrive late for your study period
?Extraordinary Winning Behaviors
Some random AltaPoints might be given occasionally for having completed a special study or for having a fantastic attitude!
Participate in a study
The AltaProud status
Your status might be put on hold if the following conditions are not respected; you will have to participate in a study to get it back.
Your status might be put on hold if :
- You test positive for drugs or alcohol
- You don’t show up for a medical exam without providing notice
- You don’t check-in for a study without providing notice
Alta reserves the right to take a Savvy or Expert ambassador status back permanently, at any time and without notice.
The AltaProud details
*On-study reserved spots are subject to availability and are not applicable to anyone who requires a medical re-test.
** Studies requiring special tests might take longer.
*** Combined visits and dedicated screening nurses are subject to availability.
**** More details will be available when you book online via the Portal.
The following participants will continue to receive some benefits of AltaProud without having achieved either Expert or Savvy: postmenopausal women, participants over sixty year’s old and patients.
CONTACT: for any additional question, please contact us at participants@altasciences.com.